Sales Account Manager

About the Job

• Establishing relationships with potential clients and acquire them.
• Hold presentations, marketing offers according to clients’ needs.
• Prepare sales presentations (weekly/monthly) to the management
• Deal with CRM, Google Suite, and Microsoft Office.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate with clients to resolve issues and inquiries.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Help customers through email, phone, online presentations, screen-share, and in-person meetings
• Initiating sales with potential customers over the phone and email Listening to the customers' needs to generate repeat sales.
• Answering customers' questions on the products.
• Present, promote, and sell services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Outbound & Inbound Calls: Customer outreach/perform cold calls, as well as receive inbound calls from customer leads to respond to their inquiries and detail our services/packages
• Sales Activity Reporting– Ensure timely/accurate recording, tracking, and reporting of sales activities and customer/competitive information through our CRM
• Needs Analysis– Perform a current merchant analysis of clients’ needs and provide a “winning solution”
• Meeting clients to discuss their advertising needs
• Managing the account’s budget until the final invoice
• Providing weekly reports to client in line with the campaign KPIs
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Maintaining and developing relationships with existing clients in person and via phone calls and emails.
• Negotiating on price, costs, delivery, and specifications with clients and managers.
• Recording sales and order information and entering data into computer system and writing reports