Facility Supervisor

About the Job

• Responsible for the delivery of facilities services across a designated area in as agreed within the SLA.
• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping, and janitorial work.Lead a multi-skilled team to provide Facilities Management services in accordance with the SLA.
• Monitor reporting daily, ensuring that all client service requests are allocated to the appropriate supply partner and closed out accordingly.
• Ensure all new starters (such as new vendors on site or any third party, contractors) receive all the necessary introductions promptly and accurately.
• Provide timely and accurate management information.
• Enhance the service delivery through best practice and the effective use of systems and equipment.
• Ensure all necessary processes/procedures are in operation and adhered to.
• Manage all service contracts including; cleaning, vending, security, catering, maintenance, fleet, office management etc.
• Coordinate facilities and project management, from inception to completion for the client sites.
• Establish effective day-to-day business relationships with the client and take a proactive approach to requirements.
• Produce regular reports according to schedule agreed with the client using CBRE internal systems.
• Hold regular progress reviews to ensure client satisfaction.
• Liaise with landlord and property managers to ensure their service charge obligations are met.
• Manage budgets and prepare regular forecasts according to agreed schedules targets.
• Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Manages vendor relationships and trains vendors on the work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Issue all vendors POs, make GRs and follow up with their payments.
• Generate OOS revenue, and assure the client PO before issuing in accordance with any PO for vendors.
• Supervise Catering service with the client and raise reports and follow up with hygiene standards with third-party vendor.

HSE

• Responsible for Health and Safety on site, monthly HSE inspections and regular audits.
• Follow the HSE policy within the SLA and required by CBRE policy.
• Follow required emergency prevention and operational controls.
• Report all accidents, occupational illnesses and emergencies.
• Responsible for ensuring that all equipment is maintained and operated in a safe manner.

CONTRACT SUPPORT

• Control purchasing, ensure competitive pricing, tenders, approvals and timely submission for settlement.
• Issue purchase orders to related vendors and accordingly to CBRE through client system and CBRE system.
• Purchase orders to be raised efficiently in line with the purchasing policy.
• Responsible for billing application, calculating margins, raising invoices and submitting to client

Job Requirements

• Bachelors degree in Mechanical or Electrical Engineering.
• Excellent command of Arabic and English languages.
• Very good MSO and internet skills.
• 5-7 years of related experience, or equivalent combination of education and experience.
• Requires basic knowledge of financial terms and principles.
• Ability to calculate simple figures such as percentages.
• Excellent communication skills and ability to build solid business relations with all stakeholders.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees