What do we expect from you
Under the general guidance of the Director of Rooms or any other authorized by the management plan organize develop and direct the overall operation of the Housekeeping department. Assure that the highest degree of quality is maintained.
How your day looks like:
- Ensure all departmental service standards and sequences of service are being upheld
- Maintain a close relationship with the Front Office and Engineering Team
- Ensure guest satisfaction; address guest issues and or any correspondence
- Keep control of daily financial reports; update checks books and balances profit and loss at the end of each month
- Control costs as well as labor costs improving departmental revenues
- Keep controls of purchasing systems
- Monitor all labor and payroll costs
- Observe teach and develop employees
- Responsible for all union communication (if applicable)
- Ensured all grounds are maintained to Mondrian Doha standard of service and design. Train and develop team to meet standards
- Responsible for monitoring payroll for staff and controlling operating expenses
- Managed Capital Expenditure projects directed to housekeeping areas
- Created new initiatives to improve efficiency of guest standards and operational improvements
- Establish a relationship with other companies in the hospitality industry
Qualifications :
- At least five years experience as a senior leader in a housekeeping department
- Experience in a luxury hotel brand
- Excellent detailed knowledge in Housekeeping
- Fluent in English
Remote Work :
No
Employment Type :
Fulltime