Pool Attendant Lifeguard

This position is perhaps one of the most critical in a hotel as it comes under every guest’s scrutiny. Under the general guidance of the Director of Spa or any other authorized by the management. Is responsible for providing exceptional service to guests at the pool deck, Gym and Changing room areas with the standards of Mondrian Doha. Greets guests at the pool deck area, provides pool towels to guests, escort guests and positions chairs, sets up and refreshes. Maintains the cleanliness and physical appearance of pool deck area, Gym, Changing rooms and the rest rooms and assist the operation as a lifeguard. How your day looks like: • To provide courteous, professional, efficient and flexible service at all times. • To perform all duties and tasks in the assigned Place of Work • To be entirely flexible and adapt to rotate within the different sub-department as assigned. • To perform all duties and tasks when rotated or assigned to another Department. • To be fully conversant with all services, activities, facilities Spa and F&B Promotions offered by the hotel and recommend to the guests. • To perform opening and closing procedures established for the Place of Work as assigned. • To have a thorough understanding and knowledge of pool and gym facilities, hours of operation, location of facilities, and emergency procedures. • To ensure that the Place of Work and surrounding area is kept clean and organized at all times. • To monitor operating supplies and reduce spoilage, breakage and wastage. • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Spa Manager and Director of Spa if no immediate solution can be found and assure follow up with guests. • To keep all keys signed out/ in a secure manner and return them at the course of duty. • To hand over to the Housekeeping Supervisor all Lost & Found items with full and detailed information • To have a complete understanding of the different cleaning products and their economical use. • To be familiar with the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations. • Ensures that health, hygiene and safety regulations are complied. • To be fully aware and conversant of Mondrian, values and goals and is responsible to integrate them in the day to day operation. • To be fully aware and conversant of Mondrian environmental Charter and is responsible to integrate them in the day to day operation. • To be fully aware and conversant of ISO 9001, ISO 14001 policies and procedures and responsible to integrate them in the day to day operation. • To collect and segregate the recyclable waste from the guest area. • To use the waste compactor from the garbage room while disposing the general waste.