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IT Administrator -

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موقع الوظيفة drjobs

عمّان - الأردن

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

 Secure that the IT operations in the Store are working with high quality and according to the standards set by IKEA internationally as well as the IT Policies set by the Service Office regarding Hardware and Software.

 

Key Assignments :

  • Handle and solve relevant escalated helpdesk tickets and activities according to service level agreements and departmental policies and when needed escalate issues to IT Manager and/or vendor
  •  Maintain professional and positive vendor relationships
  •  Assist the IT Manager in creating relevant IT Policies
  •  Manage all matters related to own area in accordance with the local legislations
  • Assist the IT Manager in preparing a business continuity plan and implement related procedures for disaster recovery of Systems and related applications
  • Work together with the IT Manager and the IT team in developing the departmental and individual objectives and implement related objectives as assigned
  • Ensure full security and data integrity of all assigned Systems
  • Stay updated on new technologies and the opportunities that give in terms of increased efficiency for the Store
  • Provide a specialist perspective advise to the IT Manager in areas related to job function
  • Secure that IKEA Standards are adhered to according to rules and guidelines in own country
  • Work with the other IT Department Staff with preventive maintenance for all IT Equipment in the Store
  • Keep track of all Licenses Upgrades and Support for Store Infrastructure
  • Assist with keeping the IT equipment inventory up to date
  • Be part of the IT resources for the Store in all projects involving some component of IT
  • Work together with the Learning and Development team and Super Users to plan the education and training of coworkers on the relevant Systems and Software from a technical perspective
  • Prepare report on related areas as requested by Management

Qualifications :

  • Good knowledge in IT infrastructure.
  • Good knowledge in Microsoft Network/ Servers and client objects.
  • Good Knowledge in User Support.
  • Good Knowledge in Troubleshooting.
  • Follow up Skills.
  • Increase efficiencies technical ability and interpersonal skills
  • Good level of competence regarding Microsoft Navision ERP Business Solution
  • Good knowledge in Application Management (Database ERP Retail Systems Business Intelligence)
  • Knowledge of working methods according to work focus.
  • Ability to work under pressure.
  • Quality & Accuracy in delivering.

 


Additional Information :

* Local employment regulations applies


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا