Reservations Supevisor
نُشرت في :
26-11-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
What you will be doing:
Reporting to the Director of Revenue responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Review reservation booked daily and review arrival report
- Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float
- Responsible for various production reports and supply to each department concerned.
- Monitoring telephone manner and general performance of reservations staff daily.
- Monitor and coordinate group reservations activity with the Sales Department
- Follow up tentative bookings and update reservation status
- Review noshow and cancelled reservations and processes charges according to hotels policy
- Review room blocking for long stay guest and special group request.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
- Responsible for maintaining a neat and orderly position at all times.
- Maximize room occupancy at best rates and use upselling techniques to promote hotel services and facilities
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable
Qualifications :
Your experience and skills include:
- Fluent in English language written and spoken
- Knowledge of Opera (PMS) office software Revenue analysis software
- Ability to come up with unusual or innovative ideas in order to increase Revenue
- Excellent communication and people skills
- Strong training skills
- Detail oriented with a passion to provide guests with an exceptional experience
- Able to facilitate increased levels of communication with other departments to maximize guest satisfaction
- Positive and proactive in resolving problems reasoning and analytical abilities
- Takes initiative and works through obstacles taking personal responsibility for results
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
