Support And Sales Admin - Medical Devices
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
We are a dynamic medical device startup focused on innovative technology for patient monitoring. We are looking for a versatile Customer Complaint & Sales/Marketing Administrator to manage customer complaints and support sales and marketing efforts to boost business performance and customer satisfaction.
**Responsibilities:**
Oversee sales orders coordinating with finance and logistics for order processing and delivery.
Assist in creating and managing marketing campaigns.
Update CRM with current information.
Help develop and distribute marketing materials such as brochures and social media content.
Work with various departments to ensure unified efforts in sales and marketing.
**Customer Complaint Management:**
Handle service calls assist users and manage tickets in the service management system.
Work with Operations R&D QA and RA to resolve complaints.
Ensure the complaint process adheres to policies and regulations.
Maintain professional communication with customers during issue resolution.
Keep accurate complaint records and provide reports to management.
Analyze complaint data for trends and improvements to product performance.
**Requirements:**
Bachelors degree in a relevant field (e.g. Life Sciences Engineering Business).
Experience in marketing customer support or QA within the medical devices industry.
Excellent problemsolving and communication skills.
Proficiency with complaint management systems and CRM/marketing tools.
Understanding of medical device regulatory standards (e.g. FDA ISO). advantage
2 years of experience in sales or marketing.
Skilled in Microsoft Office Suite and CRM software (e.g. Salesforce HubSpot).
Experience with ERP systems (e.g. NetSuite Priority) is beneficial.
Strong organizational skills and attention to detail.
Fluent in English and Hebrew both written and verbal.
Apply today if you have a passion for improving patient care through innovative technology!
Remote Work :
No
نوع التوظيف
دوام كامل
