Zoho Specialist IT Support Generalist
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
- Zoho One Customization:
Customize Zoho CRM Zoho Projects Zoho Books and other Zoho applications to align with our business processes.
Implement custom workflows automation and notifications based on our lead qualification sales potential deal procurement and project processes.
Configure rolebased access controls and permissions for both organizational and nonorganizational users.
System Integration:
Integrate Zoho with Google Workspace and other thirdparty platforms as per our requirements.
Ensure seamless data flow between Zoho applications and external tools minimizing manual intervention.
Process Documentation and Optimization:
Review and refine existing business processes ensuring they are optimized within the Zoho ecosystem.
Document system configurations workflows and integrations for internal reference.
Data Migration:
Plan and execute data migration from any existing systems to Zoho ensuring data integrity and accuracy.
Reporting and Analytics:
Develop custom reports and dashboards to track key performance indicators (KPIs) and business metrics.
Set up realtime analytics and reporting to provide insights into business performance.
Training and Support:
Provide training sessions and create user guides for the team to ensure smooth adoption of the new system.
Offer ongoing support and troubleshooting as needed.
General IT support (Secondary focus):
Network Management: Manage and maintain the office network including routers switches and network security.
Hardware and Software Support: Provide support for office hardware (computers printers etc.) and software applications.
Troubleshooting: Diagnose and resolve IT issues for staff members ensuring minimal downtime.
IT Security: Implement and maintain security measures including antivirus software firewalls and regular updates.
Backup and Recovery: Ensure regular backups of critical data and implement recovery plans in case of data loss or hardware failure.
Device Management: Manage and configure office devices including mobile devices laptops and desktops.
Requirements
A dynamic person who wants to work and grow a company.
Someone with previous experience in a dynamic ZOHO role.
Understanding of Software tools is a must.
Preferably with previous experience with Zoho apps and/or other software tools or systems
Great communication skills and the ability to build and maintain relationships with internal and external stakeholders at all levels.
An analytical mind with strong attention to detail.
Written and verbal English and Arabic is a plus.
You re dynamic full of ideas to develop and implement and quickly!
You re resourceful able to find another way to achieve your objective with maximum impact and find solutions (not problems).
You re growthminded; always wanting to go a step further and do better.
Benefits
Mobile phone line
ADSL package
Unlimited Personal Time Off after 3 months
Ability to request remote working days after 3 months
What are we looking for? A dynamic person who wants to work and grow a company. Someone with previous experience in a dynamic ZOHO role. Understanding of Software tools is a must. Preferably with previous experience with Zoho apps and/or other software tools or systems Great communication skills and the ability to build and maintain relationships with internal and external stakeholders at all levels. An analytical mind, with strong attention to detail. Written and verbal English and Arabic is a plus. You re dynamic, full of ideas to develop and implement - and quickly! You re resourceful, able to find another way to achieve your objective with maximum impact and find solutions (not problems). You re growth-minded; always wanting to go a step further and do better.
نوع التوظيف
دوام كامل
