Ecommerce Assistant
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Product Management:
o Assist in the creation, updating, and maintenance of product listings, including descriptions, images, pricing, and inventory levels.
o Monitor and manage stock levels, ensuring timely restocking of popular items and removal of discontinued products.
o Collaborate with the brands team to ensure product information is accurate and up-todate.
o Amazon:
we will get the training from them.
Order Processing:
o Process customer orders accurately and efficiently, ensuring timely fulfillment and shipping.
o Coordinate with the warehouse and logistics teams to track and manage shipments, resolving any issues that may arise.
o Handle returns, exchanges, and refunds in accordance with company policies.
Customer Support:
o Provide exceptional customer service through various channels, including email, WhatsApp, and phone.
o Address and resolve customer inquiries, complaints, and issues in a professional and timely manner.
o Gather and analyze customer feedback to identify areas for improvement and enhance the overall customer experience
نوع التوظيف
