DUTIES & RESPONSIBILITIES:
This position directly supports the Chief Operating Officer of the Test Resource Management Center.
- Assisting in the operations and administration of the organizational IT functions
- Assisting endusers experiencing IT difficulties by troubleshooting and evaluating computer problems
- Providing audio/video teleconferencing support
- Escalating unresolved queries to the next level of support
- Liaising with appropriate DISA Joint Service Provider team members for IT issues and requirements
- Working with management staff and other users to determine life cycle refresh requirements of existing systems
- Defining analyzing and researching organizational IT requirements
DUTIES & RESPONSIBILITIES:
This position directly supports the Chief Operating Officer of the Test Resource Management Center.
- Assisting in the operations and administration of the organizational IT functions
- Assisting endusers experiencing IT difficulties by troubleshooting and evaluating computer problems
- Providing audio/video teleconferencing support
- Escalating unresolved queries to the next level of support
- Liaising with appropriate DISA Joint Service Provider team members for IT issues and requirements
- Working with management staff and other users to determine life cycle refresh requirements of existing systems
- Defining analyzing and researching organizational IT requirements
Remote Work :
No