Wholesale Operations Specialist

Who We Are:

We re Peak Design and we design build and sell photography moto bike mobile travel and lifestyle products all over the world. You might also recognize us from other websites like Kickstarter where weve launched all our products across 10 campaigns earning the title as the most crowdfunded company in existence.

We have a passion for our team s happiness environmental responsibility and doing what we can to positively impact the world. Our team is 70 members strong and growing. Were proud of our mission our products and most of all our people. We pride ourselves in creating the best products all while having the most fun together.

Who We re Looking For:

We are a tight operations team of 8 running global operations for a fun and fastscaling business. This position will require a key player who takes initiative is adaptable to changing processes and systems and has outstanding communication to crosscollaborate with other teams as well as their internal team. We work fast keep systems tight and pride ourselves in providing our clients across the globe with the very best service. We are excited to find a team member who is ready to dive in to help assist our growing number of orders and specialized services. We can t wait to meet you!

JOB DUTIES AND EXPECTATIONS

Receive audit and enter purchase orders

Monitors and processes customers orders accurately and promptly

Enthusiastic about managing toptier accounts with specific needs

Communicate order status to customers and track delivery

Understand and adhere to vendor compliance guidelines

Closely work with our 3PLs and transit patterns to ensure quick and accurate delivery

Perform exceptional daily customer service to our partners worldwide

Assists in identifying possible risks and opportunities and reporting them to the manager

Provide timely and accurate invoicing as well as other shipping documentation as needed

Requirements

SKILLS AND COMPETENCIES REQUIRED

At least 2 years experience in the related field is required for this position

Proficient in Gsuite

Outstanding communication both oral and written

Direct experience in Netsuite Salesforce Shipwire

Data processing experience

Must be professional and friendly hardworking organized detailoriented and able to independently problemsolve

Proactive and takes initiative to take action on issues before being asked

Exceptional organizational skills

Adaptable and comfortable with consistent change

Willing and open to assist other team members as needed

Excited to take on new challenges and learn new product verticals

Ability to learn quickly while taking constructive feedback

Direct Customer Servicing Experience with the ability to independently problem solve

Experience in working with EDI is a plus

Benefits

Benefits