Leads Management Associate

KEY FUNCTIONS

• Initial presentation Data Gathering from Leads (Prospect) personal information campaign/source of information Seller Assignment Lead nurturing and Prospect Status Monitoring.

DUTY STATEMENTS

• Assures quality assurance standards good customer service clean and accurate data.
• Be able to follow the set standards on processing inquiries (Key functions stated) and assures that no unprocessed leads within 24 hours.
• Inquiries qualified as Prospect must have: Interest Contactable Number Email Information and agrees to get assisted by our property representative (handling seller).
• To generate feedback from the prospect by sending a followup letter if the initial inquiry has been satisfied (LMC agent Handling seller). If not notifies and follow up the handling seller to attend to the inquiry.
• Monitors the status of the prospect by getting updates from the handling sellers.
• Assures that data gathering is correct at all times maintain no dirty data policy.
• Submission of reports on time.
• Observe good customer service and customer satisfaction

Remote Work :

No