Initial presentation Data Gathering from Leads (Prospect) personal information campaign/source of information Seller Assignment Lead nurturing and Prospect Status Monitoring.
DUTY STATEMENTS
Assures quality assurance standards good customer service clean and accurate data.
Be able to follow the set standards on processing inquiries (Key functions stated) and assures that no unprocessed leads within 24 hours.
Inquiries qualified as Prospect must have: Interest Contactable Number Email Information and agrees to get assisted by our property representative (handling seller).
To generate feedback from the prospect by sending a followup letter if the initial inquiry has been satisfied (LMC agent Handling seller). If not notifies and follow up the handling seller to attend to the inquiry.
Monitors the status of the prospect by getting updates from the handling sellers.
Assures that data gathering is correct at all times maintain no dirty data policy.
Submission of reports on time.
Observe good customer service and customer satisfaction
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