IT Support Engineer
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سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
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حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
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الوصف الوظيفي
Join us in deploying technology for good and enjoy a supportive inclusive and diverse workplace where your individuality is celebrated.
Job Title: IT Support Engineer
Location: Bristol FullTime OnSite role.
Salary: Up to 40000 if you have all of the skills and experience required
About Vaarst:
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Founded in 2021 by our sister company Rovco weve announced funding of more than 20 million been voted one of the most innovative and sustainable companies working towards net zero and won awards for Best Use of AI and Best Technology Innovation.
Discover your place in a hybrid team of 100 people that celebrates diversity knowing that every perspective is a valuable part of our success and that empowers you to achieve a fulfilling worklife balance.
IT Support Engineer
As an IT Support Engineer at Rovco you will play a crucial role in delivering exceptional technical support to our internal stakeholders. Reporting to our IT Manager in Bristol you will be joining an IT Support team of 4; You will be the first point of contact for ITrelated issues and will provide prompt and effective solutions to ensure minimal downtime and maximum productivity for users in a hybrid environment. Well welcome your ideas & input and support your development.
Other companies might call this: Support Engineer 2ndLevel Support or Support Technician
Objectives & Responsibilities:
Vaarst is an exciting and dynamic environment meaning these are likely to change as we grow upon joining your objectives and responsibilities will include:
You should apply if you have.
(we know its tough but please try to avoid the confidence gap. You dont have to match all the listed requirements exactly to be considered for this role):
- Proven experience as a 1st/2nd Line Support Technician or in a similar role.
- Strong knowledge of Windows device management including Active Directory
- Familiarity with Microsoft Office Suite and other common business applications.
- Basic understanding of networking concepts (TCP/IP DNS DHCP etc.).
- Excellent problemsolving and communication skills.
- Customeroriented with a patient and positive attitude.
- Willingness to travel and visit vessels as required for mobilization (Average of once every 6 weeks national and international travel required).
- Ability to work independently to resolve issues.
- Good understanding of escalation procedures.
Grow together with Vaarst where you will learn and use the following:
- Knowledge of Ubuntu operating system management.
- Experience working in a small team environment with fastpaced requirements.
- Knowledge of supporting Virtualisation and VDI technologies.
- Specific knowledge of the following software tools: Microsoft Intune NinjaOne RMM ConnectWise Freshservice.
- Experience supporting Hybrid users in a workfromhome environment.
- Knowledge of scripting environments (PowerShell and Bash).
Benefits
At Vaarst were committed to creating a diverse and inclusive workplace where everyone can thrive. Our hybridremote approach and stateoftheart Bristol Office Hub provide a welcoming space designed to nurture your creativity productivity and wellbeing.
In addition youll get an extensive range of benefits so you can focus on doing your very best work:
- Flexible hybrid working so you can work when is best for you
- 25 days annual leave public holidays increasing 2 days per year up 35 days
- Private medical insurance including Dental & optical
- Career and learning development through paid courses conferences and events
- Curiosity fund up to 500 to spend on learning which is not role related
- Up to 10% company bonus
- Pension up to 6% company contribution
- Volunteering day to give back to your local community
- Enhanced maternity and adoption leave
- Cycle to work scheme
- Recognition & rewards for doing great work and living our values and behaviours
- Flexible working options including reduced hours part time job share phased return to work term time working compressed hours
- Were a sociable tightknit team with monthly socials
- Hybrid working Most teams work in our offices 2 days a week to collaborate and be hands on with our technology. When you do visit our Bristol office is 10 minute walk from the train station with its own balcony and Fresh fruit & snacks and drinks in the office
Join Vaarst in our mission to make the world a cleaner greener and safer place by deploying technology for good.
Interview Process
At Vaarst weve designed a straightforward interview process to ensure the best fit for both you and the company. We have adopted anonymised recruitment. This means that your name date of birth and other personal details will not be seen by the hiring team.
- Application: Begin by submitting your application with your CV highlighting your skills and experience relevant to the job. Answer key questions on elements that are important to the role.
- Aptitude Test: Demonstrate your critical thinking problemsolving abilities and workplace personality through an aptitude test.
- Talent Partner Interview: We will tell you more about the role the team and Vaarsts mission. This is a twoway conversation; we want to learn about your motivation what you can bring to Vaarst and provide answers to your questions.
- Team Interview: Engage in a 1hour 30minute interview with a few team members. Experience the role firsthand and share your skills and experience. Well discuss our technologies key skills and team dynamics. As always feel free to ask any questions you may have.
- CTO Conversation: Meet with our CTO for a 30minute discussion. This is your opportunity to express your thoughts on the role and ask any final questions. Well clarify expectations and ensure this role aligns with your aspirations.
- Offer! If you are successful in the process youll receive an offer to join Vaarst and become part of our team.
We value the diversity of our teams and are committed to supporting and welcoming individuals from all backgrounds knowing that every perspective is a valuable part of our success. Should you require any reasonable adjustment throughout the recruitment process please do not hesitate to let a member of the Talent team know.
Be part of a technology company making a positive impact apply now
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