The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible for handling sales customer onboarding and document verification of a loan portfolio.
Tasks
- Actively seeking new sales by executing appointed strategies and instructions.
- Adhering to the Teams Sales Targets and Deadlines.
- Collaborate with the Sales Team members to constantly improve process efficiency and overall results.
- Customer OnBoarding and Verification as per the Banks Policies and Operational Procedures.
- Understand thoroughly the Banks products whilst ensuring that Customers are always presented accurate information.
- Responding to any Customer Queries via Email SMS and Phone.
- Provide an excellent customer experience.
- Work closely with other Bank Departments especially Payments and Collections to ensure transparent and efficient interaction.
- Ensure adherence to the Banks Code of Ethics and other related Policies.
Requirements
- Higher Education Qualification.
- Excellent command of English and Spanish Languages.
- Essential demonstrable experience in Sales of Financial Products.
- Experience in Customer OnBoarding and Documentation Verification Processes.
- Fast Learner with a passion for Sales.
- Excellent Communication Skills with a ResultsDriven approach.
- Ability to Work Independently.
Benefits
Excellent Salary Benefits Bonus