Technical Support Officer

Responsibilities:

• Create access permissions on folders and printers using Windows NTFS permissions.
• Provide helpdesk support.
• Manage users through Active Directory, build security using Group Policy Management, and administer Windows Servers.
• Handling technical issues for the client IT and operations departments.
• Demonstrate strong problem-solving and troubleshooting skills.
• Monitor and maintain computer systems and networks.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.

Qualifications & Skills :

• Bachelor’s degree in information technology, Computer science, related field.
• Maximum 2 years of experience in a related field, fresh graduates are welcome to apply.
• Excellent written and spoken in English.
• Basic knowledge of MySQL
• CCNA & MCSA is Plus.
• Technical Support and Troubleshooting skills
• Excellent communication skills
• Problem-solving abilities
• Attention to detail
• Ability to work effectively in a team