TopTalent Recruitment Agency is working with a leading Outsourcing/BPO company that is looking to recruit a Germanspeaking Video Content Moderator for their office in Porto.
WORK MODE
DUTIES AND RESPONSIBILITIES
- Review user reports regarding video content on a streaming platform
- Review sensitive content sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make wellbalanced decisions and help resolve inquiries with respect to defined policies and procedures especially the data protection policy.
REQUIREMENTS:
- Native or Fluent in German (level C2) and C1 English level written and spoken
- 6 months of experience in a relevant field is preferred
- Ability to cover weekly shift rotation including occasional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service orientation with an effective pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fastpaced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member as well as independently.
BENEFITS:
- Relocation assistance for candidates coming from abroad
- International community
- Modern office in a city center with open spaces easy to access with public transportation
- Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more!
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- 950 450 language bonus 167 meal card
- start dates: 20th of June (10 headcount) 4th of July (7 headcount)
- Abroad: 4 weeks in a hotel up to 700 reimbursement From Portugal: 2 weeks up to 150 reimbursement after 90 days probation period economy class only.
- Agency Bonus 500 for each 2 German (C2 level) hired to each Bytedance wave until the end of June
Remote Work :
No