Product Alignment Manager

You will be responsible for:

• Designing the overall scope and structure of your program, driving success by engaging relevant stakeholders from different teams within Consensys
• Owning the overall relationship, acting as a virtual ‘ambador’ between the groups to ensure alignment at both the tactical and strategic levels
• Align and harmonize OKRs and KPIs between the product teams and the customer success organization to drive successful collaboration
• Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently
• Ensure program doents are complete, current, and available
• Be proactive to ensure communication, awareness and visibility to all relevant stakeholders
• Identify people and resources needed and work closely with team leads in order to maintain visibility of multiple projects
• Reflect relevant status to CS and product leadership as well as all relevant stakeholders
  

Would be great if you brought this to the role:

• Your amazing people ss, so you can collaborate and engage with relevant stakeholders and drive progress
• Your communication ss, so you can communicate, listen and reflect information and through that, create strong working relationships
• Your polished organizational ss, to manage multiple work streams in parallel and keep track of overall status
• Your experience leading programs or projects within software companies: this will be crucial to allow you to work independently and make a difference
• Your strong ytical ss, to plan and measure the success of your projects
  

Bonus if you have:

• Background in software-related customer-front professions such as CSM, customer support etc.