Sales Support Officer

The Sales Support Officer is responsible for liaising between several departments in the company while making sure commercial targets are met.

Responsibilities

• Assist the Sales Departments in reaching monthly targets
• Achieve monthly Sales Support Target through Client retention/ reactivation
• Identify and acquire new business opportunities through daily follow ups
• Train clients face to face or on the phone
• Create weekly / daily / quarterly Progress Report to the Global head of Retail sales support
• Achieve a daily number of calls target
• Manage Clients who opted for Marketing campaigns (online and offline)
• Answer all clients sales queries by email, phone, face to face
• Update the CRM regularly .
• Solve all sales support related Zendesk Tickets.
• Answer all sales support phone inquiries
• Meet walk-in clients and assist them accordingly.

• Skills & Competencies

• Good communication
• Reporting Skills
• Technology expert
• Time management

• Experience Requirements

  Bachelor’s degree in Finance/ Marketing/Logistics / Administration

  Perks

  Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

  The benefits you can expect at your Equiti workplace include:

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events