Community Manager

• Take end to end ownership of Supertails social brand channels and strategy across Facebook Twitter Instagram LinkedIn YouTube and others including execution of activations from concept to postimplementation analysis.
• Constantly iterate and maintain the brand personality and social tone of voice to stay relevant to fans and customers. Ensure consistent brand positioning and tone of voice across all platforms.
• Prepare monthly social media calendars across all platforms.
• Own growth metrics of social media channels reach impressions engagement rate follower growth etc.
• Collaborate and maintain close relationships with crossfunctional teams to maximize the impact of social media efforts by ensuring alignment in communications across channels.
• Find new and exciting ways to engage customers via social media channels to drive awareness conversation and affinity for the Supertails brand and its content.
• Analyse and report social channel and activation performance to quantify the effectiveness of campaigns and drive scalable learnings.
• Work closely with the Design Team to ensure creatives are original engaging and appealing.
• Build a strategy for Quora to establish thought leadership in the category and drive traffic to the website through a group of expert vets and pet behavior consultants.
• Devise the content strategy for SEO Blogs and ensure high quality expert content to drive engagement through the channel.

• 2 years of work experience in Social Media Marketing
• Ability to articulate ideas and key objectives.
• Stakeholder and agency management is a must.
• Experience presenting metrics and progress to goal with stakeholders.
• You are social media savvy and up to date with the latest trends

• Fastpaced environment with multiple opportunities for growth
• Ownership: Individually lead important charters with highimpact potential
• Employeefirst culture: Putting employees above everything else. Be surrounded by positivity and furry friends.
• Perks & benefits: Salary matching market compensation.

social media-marketing,community management,brand management