Remote Customer Care Representative
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
1-3سنوات
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.
The Customer Care representative position is held in a telephone/computer based service center environment providing support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.
Requirements
Job Requirements:
- High School Diploma
- Minimum 1 year customer service experience preferred
- Proficiency in Microsoft Office (primarily Outlook)
- Telephonic troubleshooting ability
- Exceptional time management, communication, and organizational skills
- Ability to learn various computer-based case management systems
- Schedule flexibility Shifts may include evenings and/or weekends. Partial holiday coverage will be required.
Benefits
- Traditional health benefits (medical, dental, vision)
- 401k
- PTO
- Gym Reimbursement
- Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
Administrative work Customer Service
نوع التوظيف
دوام كامل
