Remote Customer Care Representative

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

The Customer Care representative position is held in a telephone/computer based service center environment providing support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.

Requirements

Benefits

• Traditional health benefits (medical, dental, vision)
  
• 401k
  
• PTO
  
• Gym Reimbursement
  
• Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.