ITSM Support Engineer

Job Title: ITSM Support

Location: Remote opportunity

Job Description:

TSM Support (EX UHG Preffered)

Required skills: ITSM Operations Support, API calls, Asana or any project management tool is a plus.

1. ITSM Operations Support Profile with following capabilities:
   1. Pick up tickets and work through it based on SOP.
   2. Experience making API calls (Get/Post) through a tool like postman
   3. Send out emails/ scheduling meetings
   4. Familiarity with MS Office
   5. Knowledge of any scripting language would be a plus.
2. Excellent Written and Oral Communication Skills since this would user interfacing role.
3. Familiarity with Asana or any project management tool is a plus.