Mandarin Customer Service Officer

BENEFITS: 13th month pay 14th month pay 15th month pay 16th month pay Shuttle service from Ayala to BGC and vice versa Meal Allowance Follow Philippine Holidays JOB DETAILS: Company Profile: This company is a leading provider of financial solutions, private banking, commercial and personal banking,wealth management, investment banking, treasury and insurance. Position: Mandarin Customer Service Officer Industry: Banking and Financial Type of job: Customer Service Location: BGC, Taguig (Work Onsite) Schedule: Dayshift Salary: P 60,000 REQUIREMENTS: Can speak, read and write Mandarin Language Excellent English Can make Email and answer calls in Chinese and English Has Customer Service Background Has experience working experience in BPO companies Has experience working in Bank or Financial Industries Bachelor Degree of Financial and Accounting or any related course DUTIES: Answer inquiries from client Handle email, Calls and chat from Customers Mostly Email and chat is being support Assist clients in opening account Give to the clients the requirements needed to open an account Ensure the requirement are compliance with the bank standard Maintain customer service relation with the clients Manage and monitor accounts RECRUITMENT PROCESS: HR Interview Hiring Head Interview Job Offer