Job Description
Our client a top financial institution is seeking an engineer to support their infrastructure team.
Position Objective
Provides infrastructure support on project implementation, daily system operation, and data backup, call center support. Conduct server room environment monitoring. Conduct network/system health check and resource monitoring for maintaining system availability.
Roles and Responsibilities:
Manage and support 24x7 network (voice and data) infrastructure environment and product
Manage equipment rooms
Participate in IT projects to setup network infrastructure and provide support
Communicate with other IT support teams, vendors and users for network service requests and changes
Troubleshooting and solving network related production issues. Network infrastructure performance monitoring and tuning
Prepare and update technical documents including but not limited to procedures, diagrams, SOP and capacity planning report
Provides support on annual BCP / DR drill
Requirements
Minimum job requirements:
Degree/ Diploma in IT with 4 years of experience in network infrastructure
CCNA, CCNP or ITIL 3.0 Certification
Good technical skill in administration & support on: Windows/Unix/Linux server, Cisco router / switch / firewall, Juniper, Palo Alto, Avaya switches, load balancer, McAfee EPO, DLP, IDS, SSL, VPN, NAC, Proxy appliance, VMware, etc.
Familiar with Avaya IP Phone, PABX/ACD/Voice Mail, IVRS / RightFax would be an advantage
Effective problem solving ability
Good command of spoken and written English and Chinese
Minimum job requirements: Degree/ Diploma in IT with 4 years of experience in network infrastructure CCNA, CCNP or ITIL 3.0 Certification Good technical skill in administration & support on: Windows/Unix/Linux server, Cisco router / switch / firewall, Juniper, Palo Alto, Avaya switches, load balancer, McAfee EPO, DLP, IDS, SSL, VPN, NAC, Proxy appliance, VMware, etc. Familiar with Avaya IP Phone, PABX/ACD/Voice Mail, IVRS / RightFax would be an advantage Effective problem solving ability Good command of spoken and written English and Chinese