وظائف دعم تقني في مصر

● التواصل مع المديرين لتحديد احتياجات التدريب وجدولة جلسات التدريب. ● تصميم برامج تدريبية فعالة متكاملة. ● إجراء ندوات وورش عمل وجلسات تدريبية فردية وما إلى ذلك. ● دعم وتوجيه الموظفين الجدد. ● إجراء تقييمات لتحديد مجالات التحسين. ● مراقبة أداء الموظفين واستجابتهم للتدريب. ● الاحتفاظ ب المزيد...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s المزيد...

1- Performs all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. 2- Review all Obtained results for semi-finished products against the Out of trend limi المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo المزيد...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Define Capacity measurements for IT delivery Nodes / Services. Suggest capacity solutions to achieve the forecasted service. Development & of IT Capacity and performance plans in line with the company’s assumption. Mange IT budget including DB and IT outloo المزيد...

Loynova is a leading provider of innovative and customizable loyalty solutions. We specialize in creating tailored loyalty programs that drive customer engagement and brand loyalty for businesses of all sizes. With a global reach and a prestigious client list including Visa Orange and المزيد...

Work in Agile and Technology projects Work in agile environment with different development teams to decide the QA coverage to be automated. Calculate ROI for automation tasks and deliver expected impact to stakeholders. Prepare, develop, maintain, and audit automation p المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and ha المزيد...

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Doka Egypt is looking for is looking for a highly motivated Sales Support Assistant (Legal) reviewing and analyzing sales contracts NDAs and other legal documents to ensure compliance with company policies and legal standards.The employment will be based in our Cairo Office. If you ar المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

NOK Human Capital is hiring Enterprise technical support for a wellknown Internet and Network Solutions Service provider based in Egypt. Work Module: Remotely Job description: Provide the frontline support for enterprise customers By taking the first call from Enterprise client and المزيد...