وظائف إدارة الخدمة في مصر

الأدوار والمسؤوليات 1. خدمة العملاء والدعم: تحية العملاء: الترحيب بالعملاء بموقف ودود وسهل التعامل، مما يخلق انطباعًا أوليًا إيجابيًا. الرد على الاستفسارات: معالجة أسئلة العملاء المتعلقة بالمنتجات أو الخدمات أو السياسات. تقديم معلومات ذات صلة حول عروض المتجر وعناصر القائمة وحزم الخ المزيد...

Be accountable for checking the level of quality of CRQs (documentation) Support Change owners during the preparation of changes Support the change owner to verify all impact of changes to the operated services within Vodafone Ensure that all change requests are properl المزيد...

Leading of processes connected to change management Review the RFC Fields Asses Changes Impact/risk Communicate with the technology stakeholders that may be impacted Discuss Daily Changes in Daily CAB (Change advisory Board) Authorize The Approved RFC Defi المزيد...

We are looking for a creative and datadriven Social Media Management Associate to manage and grow our online presence. This role requires an individual skilled in content creation analytics and engagement strategies with a focus on B2B and B2C audiences.Develop plan and execute social المزيد...

Develop and implement comprehensive talent management strategies. Foster a high-performance culture through talent development, succession planning, and employee engagement initiatives. Leverage data analytics to identify talent trends, assess organizational capability, and drive المزيد...

Work with the team to identify process improvement or standardisation opportunities Contribute with innovative long-term/lasting solutions beneficial for the entire team Key Learning Objectives Project Management – You will have learnt key success factors to project impleme المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمرا المزيد...

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal custom المزيد...

Oversee the end-to-end project management process, from receiving client requests to final delivery, ensuring adherence to quality standards, timelines, and client expectations. - Collaborate closely with clients to understand their translation requirements, establish project scopes, المزيد...

الأدوار والمسؤوليات سيلعب القائد/القائد الأول دورًا لا يتجزأ من خلال تصميم وتطوير وتوسيع نطاق البرامج الجديدة عالميًا، وتوفير دعم التخطيط الاستراتيجي للأسواق المختلفة، وضمان نمو محفظة البرامج والأداء، فضلاً عن العمل بشكل وثيق مع المنتج والتكنولوجيا لتطوير ميزات جديدة وأتمتة العمليات. المزيد...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po المزيد...

Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, est المزيد...

Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media. Provide editoria المزيد...

Provide the sales team with sales proposals as per the client requirements. Provide the sales team with sales proposals as per the client requirements. Coordinate the sales proposal internally to ensure its proper handover with the project management team. Direct and manage Sales المزيد...

1. Leading of processes connected to change management Review the RFC Fields Assess changes impact/risk Communicate with the technology stakeholders that may be impacted Discuss daily changes in daily CAB (Change advisory Board) Authorize the approved RFC المزيد...

Position: Commercial Director Facility ManagementLocation: Cairo EgyptContract Details: Fulltime Company Overview: We are an international firm specializing in facility management services with a strong presence in the Middle East and Africa. Our mission is to provide our clients wit المزيد...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisf المزيد...

1) Make outbound calls to US citizens asking about how well their accommodation was. 2) Build sustainable relationships and trust with customer accounts through open and interactive communication. 3) Provide accurate, valid and complete information by using the right methods/t المزيد...

Coordinating the sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions accordingly. Conducting المزيد...