وظائف في إدارة خدمات تكنولوجيا المعلومات في القاهرة

#WorkfromHome 40 hours per week Position: Customer Service Agent (Medical) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative and comprehensive solutions to help businesses improve their customer service processes a المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque المزيد...

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 المزيد...

الأدوار والمسؤوليات دعم العملاء: الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة أو شخصيًا على الفور وباحترافية. توفير معلومات دقيقة حول المنتجات والخدمات والسياسات والإجراءات. حل المشكلات: معالجة شكاوى العملاء ومخاوفهم بالتعاطف والصبر والنهج الموجه نحو الحلول المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Youll need to be team oriented and flexible with a really good approach to electronic repair and troubleshooting. Youll be crosstrained on our products and youll be expected to follow complex schematics in isolating issues and in assembly.Youll be resolving issues troubleshooting inst المزيد...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi المزيد...

Overseeing a team of account executives to ensure that sales objectives are achieved. Setting reasonable sales quotas to be achieved by the sales team. Developing long-lasting relationships with new customers. Managing existing customer accounts by ensuring that existing customer المزيد...

Build and maintain relationships with clients. Create compelling sales pitches. Sell the company's products and services. Complete all paperwork relating to a sale. Perform research on the competition's services. Reach out to potential clients to inform them about our p المزيد...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمراق المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمراق المزيد...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r المزيد...

Job Description: We are seeking a highly skilled and experienced Senior SAP S/4HANA Transportation Management (TM) Consultant with a minimum of 8 years of relevant experience to join our team. As a Senior SAP TM Consultant you will play a critical role in designing implementing and op المزيد...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing المزيد...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

To provide customer site and internal service and commercial support to the existing JC client base target clients and the external sales team through consistently high level of mechanical expertise highly responsive feedback and outstanding level of client service.Responsibilities:Pr المزيد...