وظائف في Customer Service Employee في القاهرة

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c المزيد...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica المزيد...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p المزيد...

Responsibilities: Analyzing marketing strategies to identify new opportunities. Developing consumer-based marketing and branding strategies. Liaising with management, marketing, sales, and production teams. Developing and launching new product lines and identifying new customers المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

You are an experienced system administrator with around 3 years in the field. You are fluent with automation and integrations, and interested in forward-looking cloud-based development infrastructures. You have great communication ss, both with technical and non-technical personnel. Y المزيد...

Build and develop high-quality web applications, mobile apps, and digital platforms according to client requirements. Perform necessary tests to ensure the quality and efficiency of digital solutions and ensure their proper and effective functioning. Transition software solutions المزيد...

Preparing detailed personnel resource plan, forecast, and assignments. Continuously analysing of activity and competence demands of personnel - short, mid, and long term. Monitoring and optimizing utilization and effective deployment of field personnel. Assigning crew and coordina المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

Acting as a true consultant for our clients, finding opportunities to help our clients grow their business. Leading the transformation to a Next Generation Consumer Insights business Leading our team of Consumer Insights experts with a clear grasp of business and research issues المزيد...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en المزيد...