وظائف وكيل تجربة العملاء في مصر

Permanent Position: HR Specialist GCC ExperienceLocation: Cairo EgyptContract Details: Fulltime Permanent Prerequisite skills & training: Regional Expertise: Indepth knowledge of labor laws regulations and HR practices in the UAE. specific to the Gulf region particularly in coun المزيد...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio المزيد...

Align with relevant cluster on the OKRs and the set target per cluster Train cluster AMs on the new features and projects Provide weekly hit list of top offending vendors in different KPIs to the cluster AMs and Leader Have a daily standup meeting with each cluster المزيد...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints المزيد...

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour المزيد...

In line with the targets standards and instructions determined by the General Manager hotel management and Security Manager ensure security and safety across the facility keep the related records and develop him/herself.Fully perform other duties assigned by the Security Supervisor an المزيد...

الأدوار والمسؤوليات 1. تسجيل وصول ومغادرة الضيوف عملية تسجيل الوصول: الترحيب بالضيوف عند وصولهم، والتحقق من حجزهم، وتسجيل وصولهم من خلال توفير مفاتيح الغرف وشرح وسائل الراحة في الفندق. تخصيص الغرف: تخصيص الغرف للضيوف بناءً على تفضيلاتهم وتوافرها، والتأكد من تلبية الطلبات (على سبيل ال المزيد...

Manage online phone and inperson room reservationsWelcome guests check them in distribute room keys and explain the hotels amenitiesTake payment from customersRespond to guests issues and complaints in a friendly timely mannerExplain local amenities and attractions to guestsWork with المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Perform anticipatory high level services. Work with operation departments to ensure of guest’s memorable encounters and ensure that VIPs and ALL members receive special recognition and service. Keep active presence in the lobby to keep smooth operations by assisting guests المزيد...

In line with the targets standards and instructions determined by the General Manager hotel management and Security Manager ensure security and safety across the facility keep the related records and develop him/herself.Fully perform other duties assigned by the Security Supervisor an المزيد...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

This is a remote position. : (Call Center Agent) : Private 4T المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة العملاء، وأي خبرة في BPO / مركز الاتصال ستكون ميزة إضافية. خريج في أي تخصص / تحت المزيد...

Meeting or exceeding weekly, monthly, and yearly sales quotas. Canvassing assigned territories to present company products to potential customers. Assisting management in identifying viable marketing and pricing strategies. Demonstrating product features to customers. Contacting l المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va المزيد...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri المزيد...

Guest Relations Agent:Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities programs and other services..What is in it for you:Employee benefit card offering discounted rates at Accor worldwideLearnin المزيد...