وظائف في خدمة العملاء في القاهرة

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perfor المزيد...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected المزيد...

Receive service requests from clients Create cases in different call management systems depending on products Verify entitlement (Eligibility of support ) Part Ordering exception handling Schedule Exception handling ( Assigning resources for onsite activities ) Manage Business المزيد...

WHAT WE ARE LOOKING FOR:. Must have experience of writing multi-threaded server applications on Windows or Linux. Experience of Source Code repository Systems and multi-branched development. Must have worked on multi-tier service oriented enterprise systems using messaging for المزيد...

Responsibilities: Analyzing marketing strategies to identify new opportunities. Developing consumer-based marketing and branding strategies. Liaising with management, marketing, sales, and production teams. Developing and launching new product lines and identifying new customers المزيد...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica المزيد...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

استقبال العملاء و توجيههم داخل أقسام المتجر تشجيع العملاء على الشراء و زيادة رغبتهم الشرائية تقديم معلومات دقيقة مثل مميزات المنتج ، والأسعار وخدمات ما بعد البيع التجاوب مع العملاء فيما يخص المنتجات والخدمات اظهار المقارنات بين الأسعار والمميزات الاضافية للمنتجات إعداد وتجهيز العروض ا المزيد...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and ha المزيد...

Analyze consumer sales and inventory analysis, and propose orders based on stock analysis. Request a proposed order approval by Customer in case of CMI. Update orders in the system based on order change request from customers. Capture order in the system (standard and promotion المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

مساعد أول لخدمة العملاء في سلسلة التوريد المسؤوليات إنشاء خطط الإنتاج وضمان تسليم خطة توريد التصنيع المُحسّنة عبر المواقع والتي يمكن جدولتها للحفاظ على المخزون المستهدف لجميع المنتجات لتقديم الخدمة إلى وحدات الأعمال. إنشاء خطط إنتاج ذات قدرة محدودة ضمن أفق التخطيط ومراجعة خطط جدول المزيد...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

NOK is hiring German Customer Service Associates for a very wellknown ecommerce company Requirements: * Required German Level: B2/C1 German level proficiency. * Ability to work Rotational shifts with Rotational days off (9 hours including 1 hour break). * Work location: 5th settlement المزيد...