وظائف في خدمة العملاء في القاهرة

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

الأدوار والمسؤوليات يتولى هذا المنصب مسؤولية العمليات اليومية السلسة لمكتب معلومات خدمة العملاء أو الكشك، مع ضمان تنفيذ جميع الأنشطة المتعلقة بخدمة العملاء وفقًا للسياسات والإرشادات المقررة وأن تكون الخدمات المقدمة بأعلى معايير المستوى لضمان تجربة عملاء ممتعة. ملف تعريف الدور الحفا المزيد...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Are you ready to take the next step in your Business Development career NOK Facilities a trusted leader in Consulting Services is excited to present an incredible opportunity to join our esteemed team. We enjoy a flexible and diverse work environment and this could be your chance to s المزيد...

متابعة عمل الفريق المسؤول عنه بشكل مباشر والتواجد والمشاركة في الانشطة . ربط الحالات التي تواجه الفريق مع مدير الحالة. تزويد ادارة المراكز بالتوثيقات اليومية للأنشطة وبشكل يومي. رفع تقارير دورية عن أعمال الفريق لمدير المركز. المزيد...

تطوير وتنفيذ استراتيجيات BIM الفعالة. دمج عمليات BIM في سير عمل المشروع. إدارة وتوجيه محترفي BIM. إنشاء والإشراف على خطط تنفيذ BIM. ضمان نماذج ثلاثية الأبعاد دقيقة وحل المشكلات. ابق على اطلاع بأحدث اتجاهات تكنولوجيا BIM. إنشاء ودعم معايير BIM. التعاون مع أصحاب المصلحة بشأن النتائج. تع المزيد...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities المزيد...

Job Description: We are seeking an experienced and dedicated Senior Customer Support Specialist to join our operations team. The ideal candidate will possess a deep understanding of customer support processes have excellent problemsolving skills and be able to lead and mentor junior t المزيد...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel المزيد...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and ha المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han المزيد...

Your Job Reporting to the Customer Operations and Transformation Manager for EMEA you will manage a team of four Subject Matter Experts. Your main focus will be on identifying and implementing process improvements for Customer Services and Sales across Europe. The role is based at Glo المزيد...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Role Summary:We are seeking a highly motivated and experienced Consultant to join our Sales and Customer Insights team. As a consultant, you will be responsible for delivering actionable insights to our clients that will help them improve their processes by data-driven decisions. You المزيد...

إدارة وقيادة فريق من ممثلي خدمة العملاء وضع معايير عالية لدعم العملاء عالي الجودة والحفاظ عليها مراجعة وتقديم تقرير عن أداء الفريق التعامل مع استفسارات وشكاوى العملاء المتصاعدة التعاون مع الإدارات الأخرى لحل مشكلات العملاء تطوير وتنفيذ استراتيجيات وعمليات خدمة العملاء تدريب الموظفين ا المزيد...