وظائف في خدمة العملاء في القاهرة

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem المزيد...

Creating and updating personalized care plans for patients. Collaborating with patients' families, friends, and social supports in developing treatment plans. Identifying and recruiting high-quality healthcare providers. Interacting with healthcare providers to facilitate patie المزيد...

To generate new business opportunities with a clear focus on SME To take pricing decisions in alignment with the Customers Care Managers To prepare quotations using our online tools and submit our proposal to the customers. To demonstrate superior Sea Logistics product and trade kn المزيد...

Support the Business customers on Inbound call and Outbound follow up calls for Mobile related queries (Tech and Care) Ensures other activities are conducted according to the highest level of operations standards in line with KPIs, (e.g., NPS, ASAT, Quality, On site Escalation, AHT, المزيد...

Functional Reporting and Analysis Finance business partnering, and Cost Analysis Illuminate packs and recharge variance analysis Functional Budgeting & Forecasting, variance analysis Interpreting, explaining and driving performance within the business Advis المزيد...

Being a market sensor enhancing the interpretation of market forces & consequences with financials of the company. Driving the strategy and decision making process through delivering powerful and actionable data-driven marketing insights. Act as the consumer champion through المزيد...

Job Description:We are hiring Undergraduates/Graduates with 1-6 years of International BPO calling experienceExcellent Communication SkillComfortable working in 24/7 work environment Ensure maximum recovery on CM accounts through Inbound/OutboundAnalyze risk on customer accounts, maki المزيد...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei المزيد...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Responsibilty: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and i المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various المزيد...

Description MyJam is seeking a dedicated and friendly Customer Support Specialist to join our team! In this role you will be the voice of our brand providing exceptional support to our customers and ensuring a positive experience with our cultural food products. You will address inqui المزيد...

- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design المزيد...