Service Level Arrangements Jobs in Aurora

We are looking for a Specialist AP Service Delivery (Indirect) Platform to join our growing team in Finance based in our shared service centre in our BGC Taguig office!Responsibilities: Perform day to day invoices processing 3way matching for all incoming invoices and relat More...

This is a remote position. 40 hours per week MF 11am8p MF 8am5pm Tues Saturday 9am6pm SundayThursday 9am6pm Customer Account Management: Open and maintain customer accounts by recording account information. Ensure customers understand the benefits of their members More...

Key responsibilities Answer all inbound calls/chats/emails within SLAMeets QA requirements (90 score consistently) productivity (min. of 50 tickets) CSAT (4 stars min. and 20% Response Rate) and other key performance metrics (70% FCR 6.5 minutes AHT <10 seconds ASA attendance)Cour More...

This is a remote position.Role Name: Customer Service Specialist Schedule: Fulltime flexible hours during business hours EST Client Timezone: EST Client Overview Join a pioneering solar technology company that s been revolutionizing sustainable living for over a decade More...

Job Title: Order Processing Customer Support Representative Location: Philippines (Remote) Working Hours: MF 8 am5 pm CST Salary: $900 $1000 per month Industry: Apparel & Fashion About the Role: Customer Service & Order Processing position for a fastgrowing apparel f More...

AECOM GBS Manila is looking for Service Delivery Sr. Specialist Time & Labor that will oversee the overall timekeeping process. This position will work on a night shift and will go to the office at least once/twice a week.Performs moderately complex to complex time and labor More...

Position: Order Processing and Customer Service RepresentativeWorking Hours: 9 am 5:00 pm EST (Full Time) At LoftyHire we specialize in connecting toptier talent with the right opportunities. As a premier headhunting agency we focus on ensuring the perfect fit between exceptional can More...

Join the team redefining how the world experiences design.Hey gday mabuhay kia ora hallo vtejte!Thanks for stopping by. We know job hunting can be a little timeconsuming and youre probably keen to find out whats on offer so well get straight to the point. Where and how you can wo More...

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management More...

This is a remote position.Schedule: 40 hours per week Monday to Friday 9am to 5pm NZT (5:00 AM 1:00 PM PHT) Includes 30 minutes paid break Client Timezone: New Zealand Time (NZT) Client Overview Join a thriving familyowned business specializing in custom window treatments an More...

Primary ResponsibilitiesGenerally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current More...

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the More...

Key Responsibilities:Enhances service levels and ensures the team meets quality volume and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs budgets and best practices.Leads initiatives such as UAT approvals efficiency projects and the More...

This is a remote position. Work Schedule: TuesdayFriday anytime during business hours between 8am and 6pm Parttime flexible (20hours per week may go up to 30 hours a week) Client Timezone: Pacific Time Zone (California)Client OverviewJoin a dynamic growing credit solutions comp More...

Summary of the RoleAs a Customer Service Agent at BrickBrands your main responsibility is to ensure the protection of the brands on all forms of social media. Gaining experience in managing customers queries and concerns in a professional manner through constant communication and ensu More...

This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.Performs assigned tasks related to timesheets such as compiling reviewing and posting of timekeeping data.Reviews timesheets and More...

This is a remote position. Job Title: Customer Success OfficerHours: Full time; 40 hours per weekRate: $7 AUD/ hourIndustry: Sheet metal & roofing Purpose: The position is responsible for keying in customer/work orders according to the specifications accuracy and delivery date More...

We are seeking a dynamic transformational Service Owner to join the Corporate IT Monitoring Center. The Service Owner has a pivotal role within the End User Support organization responsible for the strategic direction performance and continuous improvement of services provided by the More...

This is a remote position.We are VirtuallyinCredible a company committed to living and loving life. We started out with just 1 Virtual Assistant and now we have over a thousand virtual assistants collectively working at home with us.We are seeking a Customer Service Representative More...