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About TSA Group
Join the TSA Family: Elevate Customer Experiences with Us!
TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we’re on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.
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53 Job openings in Tsa Group
Responsibilities:Business UAT preparation user stories test cases personas.Level 1 UAT supportTraining development with training project team and running support with issues during trainingDiscovery project team member system knowledge and connection from technical perspective require More...
What your day will look likeWe are looking for BOH Claims Consultants to join our team assisting Australian customers. You will be representing our insurance partner helping to resolve major property damage claims.You will be working alongside our Australian team to progress pro More...
About the Role:Were teaming up with Amplifon a global leader in hearing healthcare to make a real difference in peoples lives. Amplifons mission is to transform how hearing healthcare is perceived and experienced around the world. As part of our team youll be at the forefront of this More...
Why Youll Love Working with Us: Unlimited Earnings Potential: Start with a $52190 base salary plus superannuation and enjoy commissions paid fortnightly. Firstyear ontarget earnings (OTE) are easily $80000 with top performers earning closer to $100000! Bustling Environment: Join a liv More...
What Youll Be Doing Answering inbound calls from customers looking to discuss NRMAs available policies and offers. On call exploration of the customers services making sure that we have as much information as possible to provide the most relevant and tailored solutions.Offer More...
Responsibilities:Business UAT preparation user stories test cases personas.Level 1 UAT supportTraining development with training project team and running support with issues during trainingDiscovery project team member system knowledge and connection from technical perspective require More...
What will a normal day look like Representing our client you will act as the single point of contact for customers service sales and support needs taking every opportunity to delight and act with an ownership mentality through to end resolution. As a Customer Champion Consu More...
What will a normal day look like Representing our client you will act as the single point of contact for customers service sales and support needs taking every opportunity to delight and act with an ownership mentality through to end resolution. As a Customer Champion Consu More...
The Employee Engagement Specialist is a vital role in the company. The role ensures committed and energetic employees through various employee activities employee retention initiatives and open communication line. He/She serves as one of the channels for employees to communicate with More...
Who are we looking forWe are looking for a competent IT Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help Desk Technician must have good technical More...
The Information Security Officer will plan implement upgrade and monitor security protocols for the protection of the TSAs computer networks and information. The Information Security Officer will foster collaboration between IT and business units ensuring compliance i More...
We are looking for a dedicated and customeroriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries resolving complaints providing product information and ensuring a positive customer experience. This role requ More...
We are looking for a dedicated and customeroriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries resolving complaints providing product information and ensuring a positive customer experience. This role requ More...
We are looking for a dedicated and customeroriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries resolving complaints providing product information and ensuring a positive customer experience. This role requ More...
The Workforce Analyst is responsible for actioning changes in our workforce management systems including staff changes roster changes and maintenance of agent leave and activity records. Reporting and Analysis also form part of the Workforce Administrator role.Action new staff request More...
TSAs Senior Project Manager will lead all manner of projects (strategic operational technical etc.) and change initiatives overarching people process and technology. The Senior Project Manager will be responsible for the effective and efficient delivery of projects following More...
The Employee Engagement Specialist is a vital role in the company. The role ensures committed and energetic employees through various employee activities employee retention initiatives and open communication line. He/She serves as one of the channels for employees to communicate with More...
What will a normal day look likeThe Technical Business Analyst (BA) will be required to work closely with business stakeholders and support teams. They will be responsible for understanding business needs analyse workflows / processes and translate requirements into actionable specifi More...
Who are we looking forWe are looking for a competent IT Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help Desk Technician must have good technical More...
The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. A Customer Contact Centre Officer plays a key role as the first point of contact for Electrolux Home Products consumers and customers. A Typical Day Working More...
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