Call Centre Jobs in Colombo

Minimum of 1 year of experience in a call Centre or customer service role. Excellent communication skills, both verbal and written. Proficient in Microsoft Office Suite and experience using call Centre software. Strong problem-solving and conflict-resolution skills. Ability to h More...

Role OverviewThe Call Centre Manager will be responsible for overseeing daily operations ensuring exceptional customer service and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities excellent communication skills and a passio More...

Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance. Listen actively to understand customer needs and concerns. Outbound Calls: Make outbound calls to follow up with customers, con More...

Proven experience as call center manager or similar position Experience in customer service is required Knowledge of performance evaluation and customer service metrics Solid understanding of reporting and budgeting procedures Experience in basic financial analysis (costeffe More...

Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.

Elevate Your Real Estate Journey with Our Sales Associate Opportunity!Unleash your potential as a Real Estate Sales Associate where success meets opportunity! Join a dynamic team that values your proven track record in client engagement and prospecting. Stay ahead of market trends and More...

Role OverviewAs a Call Centre Agent you will be responsible for handling inbound and outbound calls from customers addressing inquiries resolving issues and providing exceptional service. The ideal candidate will possess excellent communication skills a positive attitude and the abili More...

Role OverviewThe Team Lead will play a crucial role in supporting the Call Centre Manager and overseeing daytoday operations to ensure the delivery of exceptional customer service. The ideal candidate will possess strong leadership qualities excellent communication skills and a passio More...

A Telemarketing Floor Manager is responsible for overseeing the daily operations of a telemarketing team ensuring effective sales and lead generation activities and managing the performance of telemarketing agents on the floor. Responsibilities:Team Leadership:Supervise and manage a t More...

Job Description Job Title: Project Manager (Call Centre) Location: Cape Town South Africa Job Type: Fulltime Job Responsibilities: Manage and oversee all aspects of call centre projects Develop project plans schedules and budgets for new clients/ campaigns Coordinate with More...

A Telemarketing Floor Manager is responsible for overseeing the daily operations of a telemarketing team ensuring effective sales and lead generation activities and managing the performance of telemarketing agents on the floor. Responsibilities:Team Leadership:Supervise and manage a t More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Teamwork: Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results Actively participate in wider hotel meetings Interact with department and hotel staff in a professional and positive manner to foster good rapport More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

What We Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:- Duty meals Birthday Leave on your birthday month Medical, dental & optical benefits Insurance Coverage 25-50% F&B Discount at rest More...

Job Description: Ability to lead the call centre focussed on driving customer engagement (on boarding activation and retention) of new and existing customers. Should understand the broking industry markets and compliance & regulatory framework Should be averse with More...

Join The Team!Are you ready to start a rewarding career where your communication skills can shine Do you have a winning attitude and a drive to succeed Then this is an opportunity to kick start your Call Centre Career. We are currently seeking enthusiastic and dedicated individuals to More...

Position : Clinical Administrative Coordinator Call Centre Location : Fully Remote Duration : FullTime (Permanent Role) Work in CST Time zone Job Description Minimum of a High School Diploma / GED 1 years of professional experience in an office or healthcare environment Prior customer More...

Join Our Leading Property Investment Group!We are seeking an energetic and ambitious Outbound Sale/Call Centre Team Lead / 2IC to drive our dynamic appointmentsetting team at a toptier property investment group. This pivotal role is not focused on governance and compliance but revolve More...

At Lavish Home Décor we believe that your home should be a reflection of your personality which is why we offer a wide range of luxury home furnishings. From sleek and modern pieces to timeless classics we have something to suit every taste. As an authorized dealer of Hunter D More...