Passenger Service Jobs in Makkah

Roles and responsibilities 1. Customer Interaction and Support Responding to Inquiries: Answer customer queries via phone, email, live chat, or in-person, providing accurate information about products, services, and policies. Handling Complaints: Address and resolve customer comp More...

Roles and responsibilities 1. Service Delivery Order Taking: Efficiently take room service orders from guests over the phone, ensuring clarity and accuracy in understanding their requests. Menu Knowledge: Maintain thorough knowledge of the room service menu, including food and be More...

Inspect the setup of the workstation in room servicePrepare daily Ingredients and food Supplies requisition or transfer as per IRD menuEnsure that all dishes are being prepared to the correct recipes and quantityEnsure that cooks and DCDP receive the right training and optimum guidanc More...

You will be responsible to provide an excellent and consistent level of service to your customers. To assist in the efficient running of the security function. To work as a Guest Service Officer Security in the Hotel.

Roles and responsibilities 1. Room Preparation Clean and Maintain Rooms: Perform thorough cleaning and sanitation of guest rooms, including dusting, vacuuming, and polishing furniture, fixtures, and surfaces. Make Beds: Change bed linens and make beds according to hotel standards More...

Roles and responsibilities 1. Vehicle Operation Safe Driving: Operate light vehicles (e.g., vans, trucks) safely and in compliance with all traffic regulations and company policies. Route Planning: Plan and follow efficient routes for timely delivery and transportation. 2. Pass More...

Oversee and influence the service and culture of our dining operations.  As a passionate creative and energetic leader ensure an excellent guest experience by directing implementing and maintaining service standards and motivating and guiding members of the team.  Be cu More...

Roles and responsibilities 1. Conducting Store Visits Scheduled Visits: Carry out visits to designated locations according to a predetermined schedule, ensuring to follow specific instructions regarding timing and interactions. Interaction with Staff: Engage with employees as a r More...

Ensure the highest quality of cleanliness and organization in all food service areas and service equipment Lead sanitation efforts and ensure compliance with health and safety standards deeply involved in audits and inspections Manage all Stewarding team members including hi More...

Ensure the highest quality of cleanliness and organization in all food service areas and service equipment Lead sanitation efforts and ensure compliance with health and safety standards deeply involved in audits and inspections Manage all Stewarding team members including hi More...

Roles and responsibilities 1. Operational Support Daily Operations: Assist in managing daily food and beverage operations, ensuring efficient service and high-quality standards are maintained. Staff Coordination: Supervise and coordinate the activities of food and beverage staff, More...

You are directly involved in the order taking and order placing processResponsible to coordinate all service requirements addressed to Room ServiceAssist guests regarding menu items in an informative and helpful wayHave full knowledge of beverage lists and promotions menu items and pr More...

Consistently offer professional friendly and engaging serviceSupport the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followedManage and coordinate all group and individual reservationsMaintain close liais More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

Roles and responsibilities 1. Operational Management Oversee daily operations during the assigned shift, ensuring that all processes are carried out efficiently and effectively. Monitor workflow and productivity, making adjustments as necessary to meet operational goals and custo More...

The knowledge of a great Concierge Agent is the expectation of our guests when staying at  Hotels . Your ability to anticipate guests needs and make informed suggestions will ensure they have a truly memorable stay.What you will be doing:Reporting to the Guest Relations Manager r More...

To provide a courteous professional efficient and flexible service at all times following Sofitel Standards of Performance. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as ass More...

BellpersonAlways lending a helping hand with a smile. As a Bellperson your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What is in it for you:In 34 bullet points showcase the benefits and perks of w More...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and More...