Mena Customer Service Lead Jobs in Jeddah

Deep understanding of customer needs and expectations. Ability to design and implement strategies to improve customer experience. Strong analytical skills to understand data and reports related to customer experience. Ability to interact effectively with different teams within the org More...

Saudi nationality. Excellent communication skills and ability to build strong relationships with clients. Ability to analyze customer needs and guide teams to provide excellent customer service. Organizational and time management skills to organize service operations. Ability to deal More...

Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...

Excellent communication skills and the ability to deal with customers in a courteous and effective manner. Ability to understand customer needs and provide support and assistance in a professional manner. Ability to work within a team to achieve sales goals. Knowledge of the company&# More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management. Key Responsibilities Create and develop quality scripts for inbound More...

Strong communication skills to deal with customers and build positive relationships. Ability to manage and develop customer accounts to ensure customer satisfaction and loyalty. Strong organizational skills to manage requests and problems effectively. Ability to resolve problems qu More...

Educational and professional qualifications: Bachelor's degree in finance, business administration, or related field. Experience in credit management or financial services is a plus. Artistic skills: In-depth knowledge of credit granting policies and procedures. Ability to provi More...

Excellent communication skills and the ability to deal with customers tactfully and effectively. Ability to understand and meet customer needs and requirements. Flexibility and ability to adapt to different personality types. Effective listening skills and the ability to solve problem More...

Education: High school diploma or equivalent. Language skills: Proficiency in the local language as well as a second language such as English. Personal skills: Strong communication skills, ability to deal with guests with tact and respect, ability to solve problems effectively. Person More...

Previous experience in the hotel or hospitality field. Excellent organizational skills and time management ability. Strong leadership skills and ability to motivate a team. Ability to deal with customers tactfully and professionally. Good knowledge of room cleaning and maintenance pro More...

Strong leadership and direction skills to manage a room service team. Ability to ensure excellent service delivery and enhance guest satisfaction. Organizational skills to manage requests and schedule efficiently. Ability to resolve problems and accommodate complaints quickly. Att More...

Roles and responsibilities 1. Service Delivery Order Taking: Efficiently take room service orders from guests over the phone, ensuring clarity and accuracy in understanding their requests. Menu Knowledge: Maintain thorough knowledge of the room service menu, including food and be More...

educational qualifications: Bachelor's degree in information technology, computer science, or related field. Technical skills: Good knowledge of operating systems (Windows, Mac). Understand the basics of networking. Ability to deal with computer support programs and applications More...

Collaborate with other departments to develop & execute a comprehensive member roadmap Align the member roadmap with primary business objectives to drive growth & engagement Identify & segment members using specific criteria to tailor & optimize programs Implement More...

Client Support and Query Resolution Listen to and respond appropriately timely and professionally to clients calls emails and chats regarding their issues.Analyze the presented problem troubleshoot accordingly keeping in mind that the information provided was valid complete and accura More...

Education: Bachelor's degree in engineering, business administration, or related field. Preferably a higher degree such as a Master's in Business Administration or Operations Management. Language skills: Proficiency in the local language, and proficiency in English may be req More...

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...

educational qualifications: Bachelor's degree in information technology, computer science, or related field. Technical skills: Good knowledge of operating systems (Windows, Mac). Understand the basics of networking. Proficiency in technical support management programs and proble More...

Excellent communication skills with guests and colleagues. Customer service skills to ensure guest satisfaction. Ability to resolve issues quickly and effectively. Strong organizational skills to manage guest needs efficiently. Ability to work under pressure and in a fast-paced en More...