Customer Services Jobs in Riyadh

Job Summary/Responsibilities Acting as part of the event team for the events assigned to you to lead on ensure that: Operational readiness plans and knowledge base content is in place for the Cairo Support Team to act as the main point of customer contact inbound and outbo More...

Main Purpose: We are seeking a highly motivated and experienced Customer Success Representative/Account Manager to join our customer success team. The candidate will be responsible for managing and developing relationships with a portfolio of clients ensuring that they receive the hig More...

Provide timely and accurate responses to customer inquiries and support requests via various channels, including email, chat, and phone Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed Maintain a high level of product k More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

University degree in a related field such as business administration, customer service, marketing, or a related field. Deep understanding of customer operations and customer experience best practices. Knowledge of customer relationship management (CRM) systems and the ability to use t More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analyzing the cause of the problem, generating possible solutions and implementing a plan to resolve the prob More...

Strategic skills: Ability to develop and implement customer experience transformation strategies. A deep understanding of customer experience principles and best practices in improving it. Analytical skills: Ability to analyze customer data and use it to identify opportunities and i More...

As the successful candidate you will hold a Bachelor’s or Master’s degree in Public Affairs, Business and Management, Communications, Translation Studies, Computer Science, English Language, or similar field from a recognized and approved institution. Ø You must ha More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Academic Qualifications: Bachelor's degree in Business Administration, Marketing, or related field would be beneficial. Personal skills: Strong communication skills, both verbal and written. Ability to deal with customers patiently and professionally. Problem-solving skills and More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Basic Information Country: Saudi Arabia State: NA City: Riyadh Date Published: 02Jul2024 Job ID: 42084 Travel: You may occasionally be required to travel for business Due to Saudization guidelines businesses in Saudi are required to meet specific quotas of Saudi employees. We ar More...

Design Visitor Journey for Ithra events and ensure a smooth operation in delivering the journey Administer reservations and membership processing, ticket sales refunds, cancellations Explain and executes customer services polices & procedures in manner that will be understood More...

University degree in a related field, such as public health, health administration, or business administration. Excellent communication skills and ability to interact effectively with hospital staff and patients. Ability to organize schedules and manage time effectively to meet the ne More...

About Accenture Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at More...

About Accenture Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at More...