Customer Service Excellence Jobs in Jubail

Roles and responsibilities 1. Customer Interaction and Support Responding to Inquiries: Answer customer queries via phone, email, live chat, or in-person, providing accurate information about products, services, and policies. Handling Complaints: Address and resolve customer comp More...

Roles and responsibilities 1. Supervising Room Service Operations Oversee the daily operations of the room service department, ensuring high standards of service are maintained. Coordinate the workflow of the room service team to ensure timely delivery of food and beverages. 2. More...

Educational Qualification: Preferably a university degree in fields such as information technology, information systems, or business administration. Analytical Skills: Ability to analyze service requirements and accurately identify customer needs. Communication Skills: Proficiency i More...

Roles and responsibilities 1. Service Delivery Order Taking: Efficiently take room service orders from guests over the phone, ensuring clarity and accuracy in understanding their requests. Menu Knowledge: Maintain thorough knowledge of the room service menu, including food and be More...

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...

Roles and responsibilities 1. Operational Management Oversee daily restaurant operations, including front-of-house and back-of-house activities. Ensure that restaurant policies and procedures are followed by all staff members. Monitor and maintain high standards of food quality, More...

Roles and responsibilities 1. Guest Service Act as the primary point of contact for room service inquiries, ensuring guests receive prompt and courteous assistance. Take orders from guests accurately, ensuring that special requests or dietary restrictions are communicated to the More...

Inspect the setup of the workstation in room servicePrepare daily Ingredients and food Supplies requisition or transfer as per IRD menuEnsure that all dishes are being prepared to the correct recipes and quantityEnsure that cooks and DCDP receive the right training and optimum guidanc More...