Workforce Planning Jobs in Philippines

The Workforce Analyst is responsible for actioning changes in our workforce management systems including staff changes roster changes and maintenance of agent leave and activity records. Reporting and Analysis also form part of the Workforce Administrator role.Action new staff request More...

The Workforce Analyst is responsible for actioning changes in our workforce management systems including staff changes roster changes and maintenance of agent leave and activity records. Reporting and Analysis also form part of the Workforce Administrator role.Action new staff request More...

The Workforce Analyst is responsible for actioning changes in our workforce management systems including staff changes roster changes and maintenance of agent leave and activity records. Reporting and Analysis also form part of the Workforce Administrator role.Action new staff request More...

Position: Workforce Management ManagerLocation: Cebu Philippines.Salary: PHP 100000 Workforce Management (WFM)Joining Date: ASAPWork Hour: Graveyard ShiftRequirements:8 years in BPO background34 years in WFM Manager level/roleKnowledge of erlang/occ toolsPreferably with Insurance cam More...

Position: Workforce Management ManagerLocation: Cebu Philippines.Salary: PHP 100000 Workforce Management (WFM)Joining Date: ASAPWork Hour: Graveyard ShiftRequirements:8 years in BPO background34 years in WFM Manager level/roleKnowledge of erlang/occ toolsPreferably with Insurance cam More...

Position: Workforce Management ManagerLocation: Cebu Philippines.Salary: PHP 100000 Workforce Management (WFM)Joining Date: ASAPWork Hour: Graveyard ShiftRequirements:8 years in BPO background34 years in WFM Manager level/roleKnowledge of erlang/occ toolsPreferably with Insurance cam More...

Position: Workforce Management ManagerLocation: Cebu Philippines.Salary: PHP 100000 Workforce Management (WFM)Joining Date: ASAPWork Hour: Graveyard ShiftRequirements:8 years in BPO background34 years in WFM Manager level/roleKnowledge of erlang/occ toolsPreferably with Insurance cam More...

Gear Inc. is looking for a Workforce Analyst with details as follows: Responsibilities Workforce Planning and Scheduling Responsible for daytoday operations reporting to the Regional Workforce Manager;Prepare work schedules by team by queue and by LOB including breaks training team me More...

Gear Inc. is looking for a Workforce Analyst with details as follows: Responsibilities Workforce Planning and Scheduling Responsible for daytoday operations reporting to the Regional Workforce Manager;Prepare work schedules by team by queue and by LOB including breaks training team me More...

Position: Workforce Management ManagerLocation: Cebu Philippines.Salary: PHP 100000 Workforce Management (WFM)Joining Date: ASAPWork Hour: Graveyard ShiftRequirements:8 years in BPO background34 years in WFM Manager level/roleKnowledge of erlang/occ toolsPreferably with Insurance cam More...

Forecasting Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded Understand all aspects of staffing and capacity management for all sites directly responsible Organize and create methods of communication policies and procedures that work in coll More...

The Scheduler is responsible for managing the workforce management processes including scheduling and change management to ensure that KPIs are met. In addition this position also serves as the central point of contact for supervisors and senior management as related to service level More...

The Scheduler is responsible for managing the workforce management processes including scheduling and change management to ensure that KPIs are met. In addition this position also serves as the central point of contact for supervisors and senior management as related to service level More...

Forecasting Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded Understand all aspects of staffing and capacity management for all sites directly responsible Organize and create methods of communication policies and procedures that work in coll More...

Requirements: Workforce Management Strong skills in workforce management including realtime monitoring and scheduling. Familiarity with basic workforce KPIs such as Service Level ASA AHT Occupancy etc.Data Analytics Proficiency in Google Sheets: Experience with data analysis functions More...

Position: Scheduler Workforce ManagementLocation: Alabang Philippines.Salary: PHP 35000 max basic Joining Date: ASAPQualifications: At least 2 years of handson experience in WFM in a call center inbound voice processAt least 1 year of Scheduling experience using any of the following More...

Role Purpose The purpose of the role is to ensure updation and management of data related to client accounts (forecasting scheduling and performance) provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. Job Responsib More...

Job Description: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. Responsibilities: Overall management of the WFM AP and QA cost structure and budget To support the Command Center leads for sales and RFP responses & responsible for supporting the More...

Job Description: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. Responsibilities: Overall management of the WFM AP and QA cost structure and budget To support the Command Center leads for sales and RFP responses & responsible for supporting the More...

Job Description: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. Responsibilities: Overall management of the WFM AP and QA cost structure and budget To support the Command Center leads for sales and RFP responses & responsible for supporting the More...