Orange Business Services Egypt

Responsibilities: Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user e More...

Responsibilities: Developing front end website architecture. Designing user interactions on web pages. Developing back-end website applications. Creating servers and databases for functionality. Ensuring cross-platform optimization for mobile phones. Ensuring responsiveness of More...

Responsibilities: The ODM is responsible for the end to end RFC management and is accountable for managing all functions acting in the Service Transition chain, from the customer sign off of the RFQ until handover to Service Operations team, when ensuring that the Service Transitio More...

Responsibilities: If necessary, identify and raise risks to management regarding the current service and future enhancements. Work closely with Customer Solutions, Professional Services, Service Delivery, Operations to Design to deveop and support security solutions and on critical More...

Responsibilities: Meeting with clients and determining their needs and requirements. Managing design projects from concept development through to completion. Developing and presenting project proposals. Adjusting designs and plans to meet the client's needs. Preparing drawi More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory. Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers. Continually meeting More...

Responsibilities: Perform and own technical management escalations in line with company procedure and case excellence policy. Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner. Perform technical escalation More...

Responsibilities: Operational Implementation Management of Network Services in line with the guidelines and targets from CSO Global Process Owners and management. Management of the ODM / LDM teams in Cairo for Europe Share OBS strategic guidelines and inputs with his / her manage More...

Responsibilities: technical support provided to the team members coaching to leverage the skills of the team members Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive More...

Responsibilities: Analyzing and improving supply chain operations. Resolving day-to-day supply chain issues and promoting operational consistency. Evaluating procurement metrics by measuring supplier performance. Identifying project scopes, schedules, and costs. Establishing ef More...

Responsibilities: Implement service management systems. Create solution architecture to fulfill the special needs of different users of Service manager tool including Technology, CS, Commercial and HR users. Evaluation of systems/solutions efficiency. Evaluation of systems speci More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities: New installations Using and following an agreed service catalog Design, architecture and sizing for new SAP solutions Testing Responsible for SAP/HANA build activities Using ticketing tools Upgrades and patching for SAP and databases Release management Migra More...

Responsibilities: Performing in-house, competitor, and consumer analyses to shape new undertakings. Devising and coordinating intangible and experiential marketing endeavors. Teaming with pertinent internal stakeholders to roll out seamless, effective campaigns. Boosting our pre More...

Responsibilities: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range o More...