Orange Business Services Egypt

Responsibilities: Manage the service improvement plan related to the team. Represents the team in the customer meeting & service reviews. Ensure that all processes, procedures and troubleshooting guidelines are documented and well maintained Provide statistical reporting to More...

Responsibilities: To be main support entity for NSE team technical queries or complex cases. Work with team head to set the plans for knowledge sharing for any new technology to be supported by the team. Work with Team head to set training & development needs for every team me More...

Responsibilities: implement all simple and standard changes requested by the customer with full end-to-end responsibility Support the delivery teams on simple change requests Validate entry data for each change request. Coordinates between different teams involved in the change i More...

Responsibilities: Telephone support and/or shift hours mandatory Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. Respond to all escalations on a timely manner in line with the Incident Handling Policy. More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Responsibilities: Liaise with the audit, internal control, non Telco fraud departments to eliminate audit assignments redundancy and to get risk / control feedback if they were previously audited by such functions. Support in determining the IT audit assignment detailed scope to c More...

Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encoura More...

Responsibilities: Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing docume More...

Responsibilities: Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure. Quickly turn business problems into technical solutions. Manage configurations and the deployment of equipment in compliance with More...

Responsibilities: Designing and administering training programs. Providing expertise in development design. Identifying training needs and providing recommendations on programs and activities. Guiding managers and supervisors in developing training skills. Delivering training p More...

Responsibilities: To develop and to maintain a security programme to manage customer’s requirements within contract scope; including identification of customer’s security objectives, assessment of existing controls, performing gap analysis, developing necessary measures t More...

Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing More...

Responsibilities: Collaborating with various stakeholders to determine software requirements. Creating high-level product specifications and design documents. Providing the development team with architectural blueprints to follow. Guiding and assisting the development team throu More...

Responsibilities: Collaborating with the IT department on the deployment and maintenance of network technologies. Enhancing intranet performance and creating internet domains. Testing the exchange of data between computers, servers, modems, and routers. Installing, configuring, More...

Responsibilities: Develop effective business intelligence strategies and analytics solutions. Oversee analytics projects to extract, manage, and analyze customer data from multiple applications, ensuring that deadlines are met. Apply statistics and data modeling to gain actionabl More...

Responsibilities: Meeting with the IT manager to determine the company’s current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the More...

Responsibilities: Collaborating with department managers to determine security needs. Planning and implementing comprehensive security strategies. Controlling the security operations budget, monitoring expenses, and documenting processes. Supervising, recruiting, and training se More...

Responsibilities: Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, soc More...

Responsibilities: Analyzing existing hardware, software, and networking systems. Creating and implementing scalable Cisco networks according to client specifications. Testing and troubleshooting installed Cisco systems. Resolving technical issues with networks, hardware, and sof More...

Responsibilities: Meeting with clients and determining their needs and requirements. Managing design projects from concept development through to completion. Developing and presenting project proposals. Adjusting designs and plans to meet the client's needs. Preparing drawi More...