Technical Customer Success Manager Jobs in Kuala Lumpur

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

Lead and manage the customer service team providing guidance support and performance feedback.Develop and implement training programs to enhance team skills in customer service communication and conflict resolutionServe as the primary point of contact for key clients and oversee the r More...

The Customer Success Manager reporting to the Customer Service Manager focuses on assisting the Customer Service Manager inensuring customer satisfaction and happiness. The role emphasizesproactive engagement problem resolution and supporting thebroader goals of the customer service t More...

Respond to clients issue and enquiries promptly through phone call email chat and internal softwareIntroduce and demonstrate the system to customers such as account registration job posting and etcResponsible to escalate clients issues to the sales team.Support the Account Manager by More...

We are a worldleading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Customer Success Consultant to join our team. Our teams are collaborative vibrant and fastgrowing and all team members are empowered with the freedom to influence our bu More...

As a Customer Success Senior Specialist our consultants:Establish themselves as strategic partners to our local and regional clients.Act as internal and external innovation agents driving change for quicker adaptation to evolving market needs.Serve as market experts with deep knowledg More...

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.We are currently looking for a Rated Customer Success Associate to help develop EcoVadis rated custom More...

TechnicalOverseeing the team s quality/effectiveness/timeliness of design testing and project stagesPropose/Review both commercial and technical aspect on tender/RFQ/RFP packagesProvide clear direction and technical expertise in design development process and systems integration.Abl More...

Technical Overseeing the team s quality/effectiveness/timeliness of design testing and project stagesPropose/Review both commercial and technical aspect on tender/RFQ/RFP packagesProvide clear direction and technical expertise in design development process and systems integration.Ab More...

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates career success. Over the years we have innovated and improved how we identify and assess talents to deliver our clients su More...

Job ResponsibilitiesThe Technical Delivery Manager will oversee the implementation operation and ongoing management of the electronic signature platform specifically focusing on DocuSign integration within the organization. This role requires a strong technical background in software More...

Overseeing the daily operations of the customer service team ensuring KPIs and service standards are met.Supports the developmental needs of team and coaching mentoring or craft coach & deliver training programs.Ensures that regular ongoing communication is happening with employee More...

Key Responsibilities:You will be responsible for managing the endtoend software development and support for Compliance Technology domain related applications. This includes analysis and design to development implementation testing and support.As the overall team lead you will also be More...

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

Maintaining positive relationships with teams by establishing a good line of communication between the team leads and the companyDevelop detailed project plans schedules and ensuring alignment with organizational objectivesLeading the assigned BPOs in managing and ensuring the teams p More...

Job ResponsibilitiesThe Technical Delivery Manager will oversee the implementation operation and ongoing management of the electronic signature platform specifically focusing on DocuSign integration within the organization. This role requires a strong technical background in software More...

Open Position: Technical Manager (MNC Food Packaging Company)An MNC Food Packaging Company is looking for Technical Manager to join the team and be based in the Selangor office.Key responsibilities include:Lead new projects and new production line setups.Lead refurbishment or CAPEX pr More...

Technical Lead React JS Role & Responsibilities: Proficient in React.js and its core principles and have a solid understanding of related web technologies such as JavaScript (ES6) HTML5 and CSS3 Experience with state management libraries like Redux and knowledge of React Hooks F More...

Responsibilities: Perform applications development and responsible for technical deliverables associated to each application developed.Ensure all technical deliverables are accomplished within deadline as per the requirement of service scope.Creating efficient program testing and depl More...

Responsibilities Serve as the technical lead in electrical engineering projects guiding the team from the conceptualization phase through detailed design and onsite practical implementation. Ensure that all electrical systems are designed and installed to meet the project requirement More...