Online Customer Support Representative Jobs in Malaysia

Responsibilities:The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes any of the following: the existing payment method is expired declined by the bank. The freelancer will support the customer by as More...

Responsibilities:The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes any of the following: the existing payment method is expired declined by the bank. The freelancer will support the customer by as More...

Open Position: Senior IT Support Engineer (IT Service Provider)An IT service provider is currently Senior IT Support Engineer to join them in their Kuala Lumpur office.Key responsibilities include: Holds a degree in Computer Science Information Technology or Telecommunications or a More...

Responsibilities:The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes any of the following: the existing payment method is expired declined by the bank. The freelancer will support the customer by as More...

Position: IT Software Application Support Specialist (MNC Company)An IT MNC organization is currently looking for Software Application Support Specialist (MNC Company) to join the team and be based in the Kuala Lumpur office. Key responsibilities include:Having a minimum of 3 years ex More...

Job Responsibilities:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & More...

Job Brief:Reviewing resolved incident tickets to ensure all necessary information is updated and accurate.Leading driving and managing internal and external stakeholders including outsourced vendors topromptly resolve incidents and requests within the contracted Service Level Agreemen More...

Job Summary:As a Resolution Owner you will manage customer communications and resolve complaints across various channels including phone email walkins social media and more. You will ensure that issues are resolved effectively meeting both customer expectations and service standards. More...