Service Desk Support Jobs in Kuwait City

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. ists the IMO with daily functions of computer, network and software management for the site and all users. Provides immediat More...

Supports & contacts sales staff in the market and may require attending out office hours calls. Supports the warehouse operations & communications. Accompanies any new Salesmen in the market. Prepares & sends daily credit reports to the businesses. Monitors the SAP l More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

This is a full-time, on-site Front Desk Supervisor role at Club Circuit. You will be responsible for managing the day-to-day tasks at the front desk, ensuring smooth operations, and providing excellent customer service. Additionally, you will oversee the receptionist's duties, han More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-r More...

Minimum 1 year of experience in outdoor sales. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently and achieve sales targets. Self-motivated and results-oriented.

Provide technical support, troubleshooting, and development assistance for fintech applications, focusing on platform payments and SaaS solutions. Ensure application functionality, performance, and optimization while working across front-end and back-end systems Participate in the More...

As a Support Developer in the fintech domain, you will provide technical support, troubleshoot issues, and ensure the smooth operation of our financial services platform. You will work closely with cross-functional teams to resolve bugs, deploy fixes, and enhance system performance.

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Implement and install solutions at customer's infrastructure platforms Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers Act positively and respond promptly to the customer's requests/tickets Prepare, revi More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Must have a valid driver's license and ability to maintain a clean driving record Working knowledge of Excel spreadsheets using vlookup and pivot tables, including other data management software Demonstrated ability to assist sales teams with any additional work as needed with More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment. System Maintenance: Monitor and maintain computer systems and networks to More...

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands’ capability. Ability to trouble issues with systems and networks using good deductive More...

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. Ability to lift / move computer equipment weighing up to 50Lbs. Expert in desk side support and PC break/fix incl More...