Call Center Agent Jobs in Kuwait

Manage inbound and outbound customer calls in a timely manner Identify customers’ needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's More...

Communicate with current and potential clients via telephone, email, online chat, or social media Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines Maintain a courteous and calm manner at all times to de-escalate st More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects paym More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. Provide accurate information to guests in a courteous manner; fill all reasonable guests requests or requirements; anticipates guests needs. Take More...

Provide screening of all patrons and enforce screening requirements as needed according to a set risk management plan. Monitor the cardio and resistance training areas, provide assistance to patrons regarding equipment usage and other training related concerns. Answer personal tra More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Desk Agent is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. You will be responsible to provide an excellent and co More...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

recruiting, training and supervising staff managing budgets enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes keeping statistical and financial records maintaining fitness equipment ensuring compliance with health and More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

- Book and enter room reservation requests using the Opera System - Answer telephone and email inquiries in a timely manner - Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities - Liaise with Sales and other departments as required - Respond t More...

Serve as a key point of contact for guests and efficiently respond to guest enquiries Process and deliver messages for guests Stay current and up to date with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the l More...

- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. - Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. - Provide prompt, courteous and effic More...