Moc User Support Specialist Jobs in Amman

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

Provide technical expertise in maintenance, support, and troubleshooting for the application. Work closely with development teams to implement solutions and improvements. Take ownership of complex issues and guide junior members in resolving problems. Contribute to process refine More...

Role Description This is a full-time on-site role as a Product Support Engineer at Migrate. The Product Support Engineer will be responsible for providing customer support and technical support, troubleshooting product issues, and utilizing analytical skills to resolve problems effic More...

Responsibilities: Create access permissions on folders and printers using Windows NTFS permissions. Provide helpdesk support. Manage users through Active Directory, build security using Group Policy Management, and administer Windows Servers. Handling technical issues for the cl More...

Key Responsibilities: Formulations Control Cross-check product formulas across all operating factories to ensure alignment with the latest updates, in collaboration with the central Research and Development (R&D) team, leveraging/using the available raw materials and resour More...

Key Responsibilities Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. yze customer data to improve the customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutor More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work: Magento Maintenance: Provide ongoing maintenance for the headless Magentobased ecommerce platform ensuring stability sm More...

Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsib More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive doentation for incidents and service requests. Demonstrate a strong understanding of product fu More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

4-year university graduate Preferably with similar experience in the pharmaceutical industry Having a Class B driver's license and being able to drive an active safe vehicle No travel restrictions For male candidates, have completed military service To be entitled to receiv More...

About the job [Job responsibilities] Support on-going and new BD projects (organic / in-organic growth initiatives) Lead cross functional communication and collaboration Develop business cases through collaboration with regional/local/external stakeholders Involve local More...

Experience is a huge plus. Understanding of the sales process and dynamics. Knowledge in Social media platforms and a good knowledge of Mobile advertisement, Social Media Marketing ,SEO , And SEM Coordinating sales efforts with marketing programs. Setting goals and achieving More...

Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Marketplace Business Operations team as a Business Operations Specialist. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for succes More...

Supervising data collection, storage, and maintenance of data sets. Ensure data quality, integrity, and security across all data sources. Implement and manage data infrastructure and data governance frameworks. Analyze complex data sets to identify trends, patterns, and insights. More...

Oversees the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios. Oversees the design and development of standard and complex solutions which may involve mult More...