Internal Customers Jobs in Amman

Communicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values. Generating and assessing new leads. Maintaining broad and in-dept More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Troubleshooting and resolving technical support requests created by our customers spanning a growing range of container products and services, including Managed Kubernetes and Container Registry Contributing to internal documentation that provides your team with the resources they More...

Provide technical pre-sales assistance/consultancy to the sales team Assist the sales team with pre-sales demonstrations/presentations to customers. Present technical information to technical and managerial audiences of different levels. Support the design and development of s More...

Receiving and processing purchase orders. Issuing sales transaction invoices. Verifying orders, including customers' personal information and payment details. Contacting customers by phone or email to answer queries and obtain missing information. Maintaining and updating sa More...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

Manage client portfolio to provide exceptional Managed Services experiences Proactively manage account escalations for support or response to alerts and events Maintain open channels of communications with internal and external stakeholders Represent the voice of the customer to More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

As directed, establishes and carries out audit compliance plans, schedules, and activities pertaining to applicable regulation (e.g., PCI, SWIFT, HIPAA, etc.) Works with compliance PCI, SWIFT, HIPAA, etc. customers to determine and obtain data points necessary to validate ongoing c More...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

● Contacting potential or existing Jo Academy customers to inform them about services and product information using scripts. ● Making outgoing calls to potential customers to schedule high quality leads for sales. ● Serving as Jo Academy professional representative when dealing with More...

Onboard new customers by managing account creation, coordinating software installs, training the customer on the product, ensure product adoption/usage, and provide ongoing support as their primary point of contact Monitor customer's ongoing health scores and product utilizatio More...

Jadeer is Hiring on behalf of one of its clients one of the leading companies in IT solutions industry in the KSA market.Job Title: Key Account Manager.Job Industry: IT.Job Location: KSA.Job Scope:The goal is to contribute to sustaining and growing our business to achieve longterm suc More...

Process invoicing for customer sales from SAP accounting system Manage US and International customer accounts Proactively coordinate with customers to ensure timely payments Reconcile customer accounts and resolve issues in a timely manner Receive incoming payments (Checks, ACH, More...

Manages the company’s social media accounts and posts content. Brainstorms campaign ideas. Monitor various social media platforms such as Facebook, Instagram, and Twitter. Analyzes analytics to gauge the success of campaigns. Understands the overall concept of the company, More...

Develop and maintain strong relationship with customers and internal stakeholders. Constantly create revenue generating channels from cross selling, upselling and new business streams. Ensure best sales practices to meet customer needs and expectations and capitalize on growth. E More...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Cultivate and maintain strong relationships with existing clients, ensuring their needs are addressed promptly. Identify opportunities to upsell and cross-sell Dubizzle's products and services to existing clients. Prospect and onboard new clients, effectively communicating Dub More...