Helpdesk Jobs in Jordan

A cleaning worker is required to work in a company in the Moqableen area from 8 am to 6 pm. Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

Cleaning tasks such as dusting, mopping, sweeping, waxing floors and vacuuming Refilling supplies, such as toilet paper and paper towels Cleaning spills, broken glass and other messes up as quickly as possible Coordinating duties with other cleaners An Egyptian cleaning worker More...

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the same To plan the daily agenda that includes the duties that need to carried More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. ... Receptionists are employe More...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation More...

Customer success managers (CSMs) support your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue More...

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Engage with customers in a friendly manner. Knowledge of the menu, w More...

Participate in the review of training materials used in Cabin Crew service training courses and assist in the production and amendment of any service-related training materials. Ensure that all related documented standard practices are in line with corporate policy, legal and servi More...

Participate in the review of training materials used in Cabin Crew service training courses and assist in the production and amendment of any service-related training materials. Ensure that all related documented standard practices are in line with corporate policy, legal and servi More...

Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times Maintain a good working relationship with all Bellboys Maintain an awareness of guest profiles th More...

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients More...

Get smarter about their client and what Infobip can do for their client Build knowledge and confidence in their technical depth of an ever-changing portfolio and competitive landscape Prepare to engage clients and be agile in responding to clients Envision the opportunity and cr More...

Spa directors manage and supervise staff members. This includes hiring, training, and firing staff when necessary. Spa directors walk through all spa areas on a daily basis to check for cleanliness and ensure that all equipment is functioning properly. Spa directors manage the s More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...